How can we help you?
Thank you for reaching out to us! Please note that it may take up to 4 days for us to reply to your email.
Have questions about a product or process? Learn more about our products in the FAQs section below.
Yes. Every Amish Basics product is made with clean, natural ingredients. We do not use synthetic fragrances, sulfates, parabens, or artificial fillers of any kind.
Our clays are sourced from mineral-rich deposits in California's Deserts. All other ingredients are carefully selected for purity and quality.
Yes. All Amish Basics products are vegan and contain no animal-derived ingredients.
Yes. We do not test on animals at any stage of production.
Yes. Every product is handcrafted in the United States using traditional methods.
No. Any scent comes exclusively from natural essential oils.
Yes. Our formulas are free from synthetic fragrances, sulfates, and harsh chemicals that commonly trigger reactions in sensitive skin.
Our products use gentle, natural ingredients suitable for most ages. We recommend doing a small patch test first, especially for young children.
Many of our customers with eczema have had positive results due to our clean ingredient list. Everyone's skin is different though, so we recommend patch testing before full use and consulting your dermatologist if you have concerns.
Contact us at info@amishbasics.com within 7 days of receiving your order and include a photo of the damage. We will send a replacement at no charge.
Apply a small amount of product to the inside of your wrist or elbow, leave it for 24 hours, and check for any reaction. If there is no redness or irritation, the product should be safe for your skin.
Our products use natural ingredients, but we always recommend checking with your doctor before introducing any new skincare product during pregnancy.
Orders are typically processed within 1 to 2 business days.
Standard shipping usually arrives within 3 to 7 business days depending on your location.
Yes. All orders over $50 ship free.
Yes. Once your order ships you will receive a confirmation email with your tracking information.
Currently we ship within the United States only.
We accept returns on unopened products within 30 days of purchase. If something is not right, we want to make it right.
Email us at info@amishbasics.com with your order number and we will walk you through the process.
Yes. Reach out to us directly and we will do our best to accommodate an exchange on unopened items within 30 days.
